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How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

Support PIN

The Support PIN can be used to validate legacy customer accounts.

WordPress - Theme Seller Support

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.

India Service Tax

India imposes a 18% Service Tax on electronically supplied services sold by foreign entities to customers located in India.

Glance: Sharing your Screen with Support

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.

SiteLock Support

This article will explain how and when to contact SiteLock for support.

Bluehost.com Terms of Service (TOS).

View our Terms of Service (TOS)

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

WP Pro

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.

WHM Support Center

Explains how to use the WHM Support Center from cPanel.

Find and replace across multiple files

How to edit several individual pages to replace a string of text e.g. update the phone number on the footer of every page on your site.

Configure Customer Contacts in WHM

How to update the Customer Contacts on a reseller account.

How to Obtain Additional Support for Joomla

A list of locations where you can find support for joomla outside of Bluehost

How to Obtain Additional Support for Drupal

A list of locations where you can find support for drupal outside of Bluehost

How to Manage your Google My Business Listing from your Control Panel

You can edit basic information like hours of operation, phone number, website URL, and the business category in just a few simple steps; however, changing your business name or location is a bit more complicated.

FrontPage Support

What is the Scope of Technical Support for FrontPage?.

How to Delete a Mass Amount in an Email Account

There are a large number of emails or spam that need to be deleted from an email account.

Assigning A Dedicated IP Address To A Customer

How to assign a dedicated IP addresses for a Reseller's Customer Account.

Domain WHOIS Update and Verification

Per ICANN, your contact information is included on the domain's record in the WHOIS database required information includes your full name, postal address, email address, and voice telephone number

Shared Web Hosting Plans Cost Comparison

Bluehost offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!

CGI/Perl Support

I need help with my CGI script?

Report Terms of Service Violations

Where can I report Terms of Service problems?

Refund Policy

If you cancel within 30 days, you'll receive a full refund on your hosting service.

VPS and Dedicated Hosting: Third Party Applications

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

ASP Net and MS Access Database Compatibility

Do you support .NET, ASP, Access, COM objects, or Web Bots?

Mod_Rewrite

Do you support mod_rewrite for apache?

VPS and Dedicated Hosting: ConfigServer Security and Firewall

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.

CentOS 7 and cPanel Upgrades

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.

Single Sign-On (SSO)

Single Sign-On (SSO) is the common name for the process of signing on to your bluehost account using a different software service provider (e.g. Google, Facebook, WordPress, etc.). Although the software systems of bluehost are independent from an SSO service provider, a singl

What Is JustCloud

A brief description of the JustCloud storage service.

How to Add and Manage Clients with Maestro

You can add your clients to your Maestro dashboard to manage all of your clients and their websites from one dashboard. This article explains how to add, remove, and make changes to clients in your dashboard.

How to Verify your Business with Google My Business

If you own a brick-and-mortar store with a fixed location or a business that covers a service area, verifying your business on Google My Business is essential to helping customers find your business location, address, hours of operation, and more.

DDoS -- Denial of Service Attacks

The server is under a DDoS attack, what should I do?

Email Not Being Delivered From Forwarders

Email is not being received when forwarded to free email services such as Gmail, Yahoo, or Hotmail and other ISP's that provide email service such as AOL, Comcast, Cox, etc. It can show completed in t

Wildcard Subdomains or DNS

Do you support wildcard subdomains or wildcard DNS entries?

Manage Service SSL Certificates

How to add a new SSL certificate for your different WM services.

Getting Started with Email Marketing

Most people use email every day, if not multiple times a day; so it’s safe to say that email marketing is good for business. In fact, a recent study showed that email marketing is almost 40 times more effective in new customer acquisition than Facebook and Twitter combined!

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