Just Host Web Hosting Help

Unable to Assign Domain via Domain Manager

There are a handful of possible reasons you cannot add or assign a domain to your account through the Domain Manager. Let's go through the causes and see which one applies to your situation.

  • The number one reason a domain cannot be added is that it fails to verify ownership. Make sure you have followed one of the required methods to confirm ownership.
  • Have you changed the name servers (NS) or created an A record for the domain you are attempting to assign? If you have changed the NS or A Record, it is possible enough time has not been allowed for DNS propagation. Please give it at least thirty minutes.
  • If you chose to create the page to verify ownership and it's still not verifying, it's possible that our system is blocked from querying that page.
  • It's also possible that the “text” you are supposed to enter is not correct. It is case sensitive. For example, 0e259158 is different from 0E259158.
  • If you chose to send a verification code to the email address and it didn't come through, there is a high possibility that your email service provider is greylisting the email because they think it's spam. There are two ways to resolve this. Change the Admin and Registrant email in the whois or contact us to have a support agent resend the email.
  • If you received an error message that informs you the domain is associated with another account you will need to remove it from the other account. (You will need to contact the account holder). If you recently purchased the domain, either from a new purchase or an auction, and you cannot get the domain removed from their account, you will need to contact support. You will also be asked to provide proof that you own the domain. It can take 3 days or longer to resolve due to legal protocols.

If you have not yet changed the NS record, please change it to point to:

  • Primary NameServer: ns1.Justhost.com
  • Secondary NameServer: ns2.Justhost.com

Allow up to 24-48 hours for DNS propagation.

Knowledgebase Article 132,287 views bookmark tags: addon domain park parked


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

What is the difference between parked domains and addon domains?
Knowledgebase Article 191,281 views tags: add addon domain park parked

I have already parked the domain, but it does not seem to be functioning, what is wrong?
Knowledgebase Article 80,639 views tags: domain park parked

This article will explain how to un-assign a domain name from your account.
Knowledgebase Article 174,108 views tags: delete domain domains park parked remove unassign unpark

Related Help Content

How do I setup an addon domain or parked domain in my hosting account?
Knowledgebase Article 515,266 views tags: addon domains parked

What are parked domains?
Knowledgebase Article 195,746 views tags: domain parked

I have setup a pointed/addon domain, where should I upload the files for this domain?
Knowledgebase Article 158,921 views tags: addon domain pointed

I do not want to see addon.maindomain.com. How do I do that?
Knowledgebase Article 157,450 views tags: accessible addon directory domain folders hidden htaccess inaccessible primary secondary

How do I stop people from being able to use the addon domain as a subdomain of the primary domain?
Knowledgebase Article 195,415 views tags: addon domain htaccess

What is an Addon domain?
Knowledgebase Article 206,915 views tags: addon domain

Can I make subdomains for my addon domains on the account?
Knowledgebase Article 222,937 views tags: add addon dns domain park subdomain

How do I FTP to my addon domains and subdomains without interfering with my main account.
Knowledgebase Article 240,354 views tags: addon domain ftp