This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content
Search

Just Host Web Hosting Help

How Do I Update My Contact Email Address If I Forgot My Password

Proving ownership of your hosting account will allow us to update your contact email address.

Updating Your Contact Email Address By Phone

To update your contact email address by phone, you must:

  1. Be the person whose name is on file.
  2. Be calling from a phone number we have on file.
  3. Verify the contact email address we currently have on file.
  4. Verify one of the following:
    • The last four characters of your Control Panel password.
    • The full PIN number on your account.

For security purposes, we will not confirm the name we have listed on file.

Knowledgebase Article 174,664 views bookmark
share
Share or save this via:
tags: account profile


Was this resource helpful?
Helpful Unhelpful


Did this resolve your issue?
Solved Unsolved


Please add any other comments or suggestions about this content:





Recommended Help Content

How to Update Your Contact Information
A step-by-step guide to update the contact details we have on file.
Knowledgebase Article 165,559 views tags: Contact profile update

Resetting the Password for an Email Account
Instructions for restting your Email Account's Password through cPanel or Webmail
Knowledgebase Article 543,523 views tags: email forgot password reset webmail

Changing the Password for a Resold Account
How to change the password for a Resold account.
Knowledgebase Article 94,271 views tags: change password reseller resold update

Related Help Content

Hiding email address from harvester bots, spiders, etc.
I am having problems with being spammed. I believe that my email address has been harvested (taken off my site and sold to spammers). Can I hide my email address, but still have people email me?
Knowledgebase Article 220,161 views tags: address bots email hiding porn spam spammers spiders

How to Contact Support
Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.
Knowledgebase Article 91,231 views tags: Contact chat customer phone service support tech technical token troubleshoot user username verification

Spam and bulk email policy
What is your Spam and bulk email policy?
Knowledgebase Article 279,603 views tags: email policy

How To Setup An Email Account - Create A New Email Account
Learn how to create an email account associated with your domain name
Video "How-to" Tutorial 1,902,493 views tags: account cpanel cpanelmail email webmail

Password Reset
How to reset various passwords associated with your account
Knowledgebase Article 114,864 views tags: change password reset update

How to Update WHOIS for Your Domain
How to update contact details for WHOIS database
Knowledgebase Article 213,677 views tags: Contact domain icann whois

How to Request Account and/or Domain Ownership
If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis
Knowledgebase Article 7,988 views tags:

Force a password change for a Resold account
How to force a resold account's owner to update their password
Knowledgebase Article 106,495 views tags: force password reseller resold whm

*Promotional pricing is for the first term only and regular rates apply upon renewal. 30-Day Money-Back Guarantee does not extend to domain names.

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.