Just Host Web Hosting Help
- If you cancel within 30 days you receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs.
- If you cancel within 30 days and your plan includes a free domain, Just Host will deduct a non-refundable domain fee of 15.99 from your refund. This not only covers our costs, but ensures that you won't lose your domain name. You may transfer it to another registrar or simply point it elsewhere at your convenience. Please note newly registered domains cannot be transferred to another registrar during the first 60 days of the registration period. You retain ownership of your domain until the end of its registration period unless you renew it.
- Just Host does not offer any refunds for cancellations that occur after 30 days.
If eligible, call our 24/7 Customer Support at 888-755-7585 (ext. 2) to request a refund.
Knowledgebase Article 244,320 views bookmark
sharetags: billing cancel contract price
Share or save this via:
Recommended Help Content
How do I change my contract length?
How can I cancel my hosting account?
Just Host offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!
Related Help Content
What is the Just Host backup policy? What kinds of backups are available?
Knowledgebase Article 168,064 views tags: accounts back backup backups copy expired policy restore storage
We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.
Knowledgebase Article 56,069 views tags: account billing history options payment renewal transaction
This article explains the different password types for your justhost account.
View our Terms of Service (TOS)
A step-by-step guide to renewing your hosting account.
Prices and features of Cloud Hosting
This article explains changes you may notice on your invoices