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How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

Support PIN

The Support PIN can be used to validate legacy customer accounts.

Glance: Sharing your Screen with Support

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

WordPress - Theme Seller Support

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.

India Service Tax

India imposes a 18% Service Tax on electronically supplied services sold by foreign entities to customers located in India.

SiteLock Support

This article will explain how and when to contact SiteLock for support.

Bluehost.com Terms of Service (TOS).

View our Terms of Service (TOS)

WP Pro

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.

How to Add and Manage Clients with Maestro

You can add your clients to your Maestro dashboard to manage all of your clients and their websites from one dashboard. This article explains how to add, remove, and make changes to clients in your dashboard.

WHM Support Center

Explains how to use the WHM Support Center from cPanel.

Domain WHOIS Update and Verification

Per ICANN, your contact information is included on the domain's record in the WHOIS database required information includes your full name, postal address, email address, and voice telephone number

VPS and Dedicated Hosting: ConfigServer Security and Firewall

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.

Shared Web Hosting Plans Cost Comparison

Bluehost offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!

VPS and Dedicated Hosting: Third Party Applications

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

FrontPage Support

What is the Scope of Technical Support for FrontPage?.

CGI/Perl Support

I need help with my CGI script?

CentOS 7 and cPanel Upgrades

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.

Refund Policy

If you cancel within 30 days, you'll receive a full refund on your hosting service.

Find and replace across multiple files

How to edit several individual pages to replace a string of text e.g. update the phone number on the footer of every page on your site.

htaccess Tutorial

What is the .htaccess file and where can I find more information?

How to Manage your Google My Business Listing from your Control Panel

You can edit basic information like hours of operation, phone number, website URL, and the business category in just a few simple steps; however, changing your business name or location is a bit more complicated.

Bluehost SEO Tools FAQ

FAQ related to Bluehost SEO Tools

ASP Net and MS Access Database Compatibility

Do you support .NET, ASP, Access, COM objects, or Web Bots?

Mod_Rewrite

Do you support mod_rewrite for apache?

How to Obtain Additional Support for Drupal

A list of locations where you can find support for drupal outside of Bluehost

How to Obtain Additional Support for Joomla

A list of locations where you can find support for joomla outside of Bluehost

What Is Domain Privacy Protection? GDPR Domain Masking and Whois Privacy

WHOIS Domain Privacy for domains registered with Bluehost

Wildcard Subdomains or DNS

Do you support wildcard subdomains or wildcard DNS entries?

PCI Compliance

PCI Compliance

California Consumer Privacy Act

The California Consumer Privacy Act is a law designed to enhance consumer privacy rights for California consumers and encourage transparency regarding how businesses collect and use personal information.

Report Terms of Service Violations

Where can I report Terms of Service problems?

Email Not Being Delivered From Forwarders

Email is not being received when forwarded to free email services such as Gmail, Yahoo, or Hotmail and other ISP's that provide email service such as AOL, Comcast, Cox, etc. It can show completed in t

Unable to Assign Domain via Domain Manager

I tried to assign a domain through the Domain Manager, but it does not allow me to. What is wrong?

What Is G Suite? How To Use Google Suite Products

How to increase your productivity with G Suite (formerly Google Apps for Work)

How to Reset Your Login Password

How do I change my Control Panel password?

Managed WordPress (Beta) FAQ

FAQ related to Bluehost Managed WordPress (Beta)

Reseller - Add a package

How to create a package on your Reseller account.

GDPR

GDPR stands for General Data Protection Regulation. This law was proposed by the European Union (EU), and will go into effect May 25, 2018. What is GDPR, and what do you need to know to prepare for it

Pricing OHWP

Prices for OHWP Hosting and OHWP related addons

Transferring a Drupal Gardens Site

This article explains how to transfer you drupal website from Drupal Gardens to Bluehost.

Using CloudFlare

How to manage CloudFlare on your Bluehost account.

What Is JustCloud

A brief description of the JustCloud storage service.

How to Request Account and/or Domain Ownership

If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis

How to Verify your Business with Google My Business

If you own a brick-and-mortar store with a fixed location or a business that covers a service area, verifying your business on Google My Business is essential to helping customers find your business location, address, hours of operation, and more.

What Are DNS Records? Domain Name System Examples - DNS Zone Editor

What are the commonly used DNS entries?

Email Blacklisting on Dedicated or VPS Servers

What to do if an IP on your VPS or Dedicated server is blacklisted.

Email Deliverability Problems

If you find some of your emails end up your recipients Spam folder, arrive late, or sometimes don't arrive at all, this article can help you improve the deliverability of the messages you are sending.

Inode Limits

Information on what the limits are concerning inodes

Configure Customer Contacts in WHM

How to update the Customer Contacts on a reseller account.
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