Sort by

How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

Support PIN

The Support PIN can be used to validate legacy customer accounts.

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

SiteLock Support

This article will explain how and when to contact SiteLock for support.

WordPress - Theme Seller Support

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.

Glance: Sharing your Screen with Support

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.

WP Pro

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.

How to Add and Manage Clients with Maestro

You can add your clients to your Maestro dashboard to manage all of your clients and their websites from one dashboard. This article explains how to add, remove, and make changes to clients in your dashboard.

Configure Customer Contacts in WHM

How to update the Customer Contacts on a reseller account.

Getting Started with Email Marketing

Most people use email every day, if not multiple times a day; so it’s safe to say that email marketing is good for business. In fact, a recent study showed that email marketing is almost 40 times more effective in new customer acquisition than Facebook and Twitter combined!

Assigning A Dedicated IP Address To A Customer

How to assign a dedicated IP addresses for a Reseller's Customer Account.

WHM Support Center

Explains how to use the WHM Support Center from cPanel.

VPS and Dedicated Hosting: ConfigServer Security and Firewall

CSF is a firewall for VPS and Dedicated servers. CSF is not installed as part of our default images on VPS or Dedicated servers. This article describes how to install it yourself or request support do so.

FrontPage Support

What is the Scope of Technical Support for FrontPage?.

SiteLock - Security for Small Business

This article will explain the benefits of SiteLock for small businesses.

How to Upload an SSL Certificate to SiteLock

This article will explain the process for uploading an SSL Certificate to SiteLock's dasboard. The steps for accessing the SSL Manager may vary depending on which user interface your account uses.

How to obtain a Transfer Authorization ( EPP ) Code

Getting Started Wizard How to obtain a Transfer Authorization ( EPP ) Code If you want to transfer your .com, .net, .biz, .us, .org or .info domain, you will need to contact your current registrar an

Refund Policy

If you cancel within 30 days, you'll receive a full refund on your hosting service.

California Consumer Privacy Act

The California Consumer Privacy Act is a law designed to enhance consumer privacy rights for California consumers and encourage transparency regarding how businesses collect and use personal information.

CGI/Perl Support

I need help with my CGI script?

Overwhelming Traffic

What if my website becomes too popular, or is on the front page of Digg, Reddit, or similar site?

Edit Reseller DNS Zone Template

Explains how to edit the DNS Zone Timplate.

VPS and Dedicated Hosting: Third Party Applications

VPS and Dedicated servers come with all applications necessary to run a standard web and email server. The applications that come with the VPS and Dedicated servers are generally supported as-is by our support technicians.

Bluehost SEO Tools FAQ

FAQ related to Bluehost SEO Tools

CentOS 7 and cPanel Upgrades

VPS and Dedicated customers with servers running the CentOS 6 operating system will not be able to upgrade cPanel past version 86. The cPanel team will still support CentOS 6 with cPanel 86 until March 31st, 2021.

WooCommerce

WooCommerce features and pricing.

Free WordPress Migration

We are offering free website migrations for qualifying WordPress websites within the first 30 days after signup. The offer includes the transfer of one WordPress website and the ability to review the site before it goes live.

Why is my web site Suspended?

Information on why your website may be suspended with helpful tips on how to resolve the issue

ASP Net and MS Access Database Compatibility

Do you support .NET, ASP, Access, COM objects, or Web Bots?

How to Request Account and/or Domain Ownership

If you are unable to validate your account, have lost your password and are unable to receive a password reset or validation token due to the email address on file being inaccessible, If you are attempting to make updates to the domains, contact information and do not have access to the listed regis

Mod_Rewrite

Do you support mod_rewrite for apache?

How To Cancel My Hosting Account

How can I cancel my hosting account?

Skeleton Directory

Explains how Skeleton Directory works within WHM.

Reseller - Add a package

How to create a package on your Reseller account.

htaccess Tutorial

What is the .htaccess file and where can I find more information?

GDPR

GDPR stands for General Data Protection Regulation. This law was proposed by the European Union (EU), and will go into effect May 25, 2018. What is GDPR, and what do you need to know to prepare for it

How to Obtain Additional Support for Drupal

A list of locations where you can find support for drupal outside of Bluehost

How to Obtain Additional Support for Joomla

A list of locations where you can find support for joomla outside of Bluehost

How To Disable CloudFlare - CloudFlare Guide

How do I disable CloudFlare for my domain?

What Is Domain Privacy Protection? GDPR Domain Masking and Whois Privacy

WHOIS Domain Privacy for domains registered with Bluehost

Wildcard Subdomains or DNS

Do you support wildcard subdomains or wildcard DNS entries?

AppMachine FAQ

Frequently Asked Questions for AppMachine

Spam Prevention

Explanation of how spam works and common prevention tips

PCI Compliance

PCI Compliance

How to Order goMobi

How to Order goMobi

Domain Redemption

What to expect when your domain enters redemption

Domain Dispute Policy

As the registrar, we will assist in the following domain dispute, providing the specific criteria is met. The domain has been moved without the domain owner's consent by means of the password or EPP c

Provide Feedback

Our customers have some great ideas, and we'd love to hear your suggestions!

My account is setup for recurring charges. Why am I being contacted to pay?

A discussion of the possible reasons for recurring payments failing

Checking the Disk Space used by a Resold account.

this is how you see how much disk space your resold accounts are using
Too many help resources match this description. Only 50 resources can be displayed at a time. Please try searching for something more specific.