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Bluehost Knowledge Base

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How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

Bluehost.com Terms of Service (TOS).

View our Terms of Service (TOS)

How to Add and Manage Clients with Maestro

You can add your clients to your Maestro dashboard to manage all of your clients and their websites from one dashboard. This article explains how to add, remove, and make changes to clients in your dashboard.

Getting Started with Email Marketing

Most people use email every day, if not multiple times a day; so it’s safe to say that email marketing is good for business. In fact, a recent study showed that email marketing is almost 40 times more effective in new customer acquisition than Facebook and Twitter combined!

Support PIN

The Support PIN can be used to validate legacy customer accounts.

WP Pro

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.

Assigning A Dedicated IP Address To A Customer

How to assign a dedicated IP addresses for a Reseller's Customer Account.

Configure Customer Contacts in WHM

How to update the Customer Contacts on a reseller account.

What is Google My Business?

Google My Business is a free service that helps your customers find your business (online and in the real world). It also helps you connect with your customers online.

Refund Policy

If you cancel within 30 days, you'll receive a full refund on your hosting service.

How to Order goMobi

How to Order goMobi

How To Cancel My Hosting Account

How can I cancel my hosting account?

CodeGuard for VPS and Dedicated Servers

We are pleased to announce our new partnership with CodeGuard. bluehost Dedicated and VPS users can now take advantage of this partnership with unique plans just for bluehost customers.

Manage Service SSL Certificates

How to add a new SSL certificate for your different WM services.

India Service Tax

India imposes a 18% Service Tax on electronically supplied services sold by foreign entities to customers located in India.

Overwhelming Traffic

What if my website becomes too popular, or is on the front page of Digg, Reddit, or similar site?

MySQL Repair and Optimize Tables in phpMyAdmin

How to repair and optimize your database using phpMyAdmin:

DDoS -- Denial of Service Attacks

The server is under a DDoS attack, what should I do?

Bluehost Account Backup Policy

What is the Bluehost backup policy? What kinds of backups are available?

What Is JustCloud

A brief description of the JustCloud storage service.

htaccess Tutorial

What is the .htaccess file and where can I find more information?

Report Terms of Service Violations

Where can I report Terms of Service problems?

How to obtain a Transfer Authorization ( EPP ) Code

Getting Started Wizard How to obtain a Transfer Authorization ( EPP ) Code If you want to transfer your .com, .net, .biz, .us, .org or .info domain, you will need to contact your current registrar an

Bluehost SEO Tools FAQ

FAQ related to Bluehost SEO Tools

Useful Links

Useful links for accessing the reseller WHM, cPanel and Webmail

Email Not Being Delivered From Forwarders

Email is not being received when forwarded to free email services such as Gmail, Yahoo, or Hotmail and other ISP's that provide email service such as AOL, Comcast, Cox, etc. It can show completed in t

SQL Injection - Database Vulnerability

This article will explain the benefits of SiteLock in regards to SQL injections.

What Is Domain Privacy Protection? GDPR Domain Masking and Whois Privacy

WHOIS Domain Privacy for domains registered with Bluehost

Free WordPress Migration

We are offering free website migrations for qualifying WordPress websites within the first 30 days after signup. The offer includes the transfer of one WordPress website and the ability to review the site before it goes live.

Constant Contact

Email with Constant Contact

How to Order SiteLock

This article will explain how to order SiteLock

AppMachine FAQ

Frequently Asked Questions for AppMachine

Single Sign-On (SSO)

Single Sign-On (SSO) is the common name for the process of signing on to your bluehost account using a different software service provider (e.g. Google, Facebook, WordPress, etc.). Although the software systems of bluehost are independent from an SSO service provider, a singl

PCI Compliance

PCI Compliance

How to Verify your Business with Google My Business

If you own a brick-and-mortar store with a fixed location or a business that covers a service area, verifying your business on Google My Business is essential to helping customers find your business location, address, hours of operation, and more.

WHM Support Center

Explains how to use the WHM Support Center from cPanel.

Billing Preferences

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

Affiliates FAQ

Promote Bluehost through your website to earn commission!

Unable to Load Data INFILE/OUTFILE

I get permission denied errors when I try to run certain commands in mysql.

SiteLock - Security for Small Business

This article will explain the benefits of SiteLock for small businesses.

California Consumer Privacy Act

The California Consumer Privacy Act is a law designed to enhance consumer privacy rights for California consumers and encourage transparency regarding how businesses collect and use personal information.

Skeleton Directory

Explains how Skeleton Directory works within WHM.

Domain Redemption

What to expect when your domain enters redemption

Website Pre-Publish Checklist

You have invested a significant amount of time creating and perfecting your website, and you're ready to publish it for the world to see! Are you really though? Use this checklist to ensure your site is ready for publication.

Google Security Updates

Google Chrome is updating their browser to improve internet security.

Reseller - Add a package

How to create a package on your Reseller account.

Domain Dispute Policy

As the registrar, we will assist in the following domain dispute, providing the specific criteria is met. The domain has been moved without the domain owner's consent by means of the password or EPP c

Migrating Email, Contacts, and Calendars with Office 365

Moving contacts and calendars from webmail (Horde, Roundcube & SquirrelMail) to Office 365 is not included in our Professional Email Migration service; however, they can be manually exported and imported.

Edit Reseller DNS Zone Template

Explains how to edit the DNS Zone Timplate.

Upgrading or Downgrading Features on a resold account

How to upgrade or downgrade a resold acccount

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