Search Knowledge Base

How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

India Service Tax

India imposes a 18% Service Tax on electronically supplied services sold by foreign entities to customers located in India.

Bluehost.com Terms of Service (TOS).

View our Terms of Service (TOS)

How to Add and Manage Clients with Maestro

You can add your clients to your Maestro dashboard to manage all of your clients and their websites from one dashboard. This article explains how to add, remove, and make changes to clients in your dashboard.

Shared Web Hosting Plans Cost Comparison

Bluehost offers a number of great shared web hosting products and plans that fit all different types of budgets. View our price comparison chart today!

WP Pro

WordPress Pro provides users with elevated server resources and customer support beyond what is expected in traditional shared hosting platforms.

Domain WHOIS Update and Verification

Per ICANN, your contact information is included on the domain's record in the WHOIS database required information includes your full name, postal address, email address, and voice telephone number

Refund Policy

If you cancel within 30 days, you'll receive a full refund on your hosting service.

Email Not Being Delivered From Forwarders

Email is not being received when forwarded to free email services such as Gmail, Yahoo, or Hotmail and other ISP's that provide email service such as AOL, Comcast, Cox, etc. It can show completed in t

Getting Started with Email Marketing

Most people use email every day, if not multiple times a day; so it’s safe to say that email marketing is good for business. In fact, a recent study showed that email marketing is almost 40 times more effective in new customer acquisition than Facebook and Twitter combined!

How to Verify your Business with Google My Business

If you own a brick-and-mortar store with a fixed location or a business that covers a service area, verifying your business on Google My Business is essential to helping customers find your business location, address, hours of operation, and more.

What is Google My Business?

Google My Business is a free service that helps your customers find your business (online and in the real world). It also helps you connect with your customers online.

How to Manage your Google My Business Listing from your Control Panel

You can edit basic information like hours of operation, phone number, website URL, and the business category in just a few simple steps; however, changing your business name or location is a bit more complicated.

Manage Service SSL Certificates

How to add a new SSL certificate for your different WM services.

What Is JustCloud

A brief description of the JustCloud storage service.

Report Terms of Service Violations

Where can I report Terms of Service problems?

Bluehost SEO Tools FAQ

FAQ related to Bluehost SEO Tools

Find and replace across multiple files

How to edit several individual pages to replace a string of text e.g. update the phone number on the footer of every page on your site.

Constant Contact

Email with Constant Contact

What Is G Suite? How To Use Google Suite Products

How to increase your productivity with G Suite (formerly Google Apps for Work)

Payment Types Accepted

Do you accept payment other than credit cards or Paypal?

Support PIN

The Support PIN can be used to validate legacy customer accounts.

DDoS -- Denial of Service Attacks

The server is under a DDoS attack, what should I do?

htaccess Tutorial

What is the .htaccess file and where can I find more information?

Assigning A Dedicated IP Address To A Customer

How to assign a dedicated IP addresses for a Reseller's Customer Account.

What Is Domain Privacy Protection? GDPR Domain Masking and Whois Privacy

WHOIS Domain Privacy for domains registered with Bluehost

Configure Customer Contacts in WHM

How to update the Customer Contacts on a reseller account.

Single Sign-On (SSO)

Single Sign-On (SSO) is the common name for the process of signing on to your bluehost account using a different software service provider (e.g. Google, Facebook, WordPress, etc.). Although the software systems of bluehost are independent from an SSO service provider, a singl

PCI Compliance

WHM Support Center

Explains how to use the WHM Support Center from cPanel.

Billing Preferences

We're flexible folks, which is why we have several payment options, adjustable renewal settings, and easy access to your billing history.

How to Order goMobi

Meltdown and Spectre

Will Meltdown or Spectre affect my website?

SiteLock - Security for Small Business

This article will explain the benefits of SiteLock for small businesses.

California Consumer Privacy Act

The California Consumer Privacy Act is a law designed to enhance consumer privacy rights for California consumers and encourage transparency regarding how businesses collect and use personal information.

Using CloudFlare

How to manage CloudFlare on your Bluehost account.

Tax Rates and Exemptions

In accordance with all federal, state, and local tax laws, Bluehost currently recognizes the following tax rates.

Overwhelming Traffic

What if my website becomes too popular, or is on the front page of Digg, Reddit, or similar site?

Domain Redemption

What to expect when your domain enters redemption

How to Delete a Mass Amount in an Email Account

There are a large number of emails or spam that need to be deleted from an email account.

Migrating Email, Contacts, and Calendars with Office 365

Moving contacts and calendars from webmail (Horde, Roundcube & SquirrelMail) to Office 365 is not included in our Professional Email Migration service; however, they can be manually exported and imported.

Server Status FAQs

Server Status FAQ's

About Domain Names

You need two things to have a successful website and professional email: a domain registration and a hosting account.

How the Social PNG Hack Works

Explanation of the Social PNG hack

My account is setup for recurring charges. Why am I being contacted to pay?

A discussion of the possible reasons for recurring payments failing

Why Was I Billed

How to view your recent charges.

Login Management

Accessing your account is as easy as entering your domain name and password on the login screen, or clicking one of our Single Sign-On options.

How to obtain a Transfer Authorization ( EPP ) Code

Getting Started Wizard How to obtain a Transfer Authorization ( EPP ) Code If you want to transfer your .com, .net, .biz, .us, .org or .info domain, you will need to contact your current registrar an

Useful Links

Useful links for accessing the reseller WHM, cPanel and Webmail

About goMobi

Bluehost Knowledge Base