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Help Content Tagged Support - 6 results RSS


This article will explain how and when to contact SiteLock for support.
Knowledgebase Article 80,970 views tags: security sitelock support

When you call in for help with your account, the account must be validated before our support staff can assist.
Knowledgebase Article 32,899 views tags: account security support validate validation

The Support PIN can be used to validate legacy customer accounts.
Knowledgebase Article 21,296 views tags: account pin support validation

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.
Knowledgebase Article 15,325 views tags: connect remote screen share support tool troubleshooting

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.
Knowledgebase Article 11,040 views tags: author seller support themes wordpress

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.