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India Service Tax

India imposes a 18% Service Tax on electronically supplied services sold by foreign entities to customers located in India.

What Is AutoSSL? How Does AutoSSL Work?

AutoSSL is a free certificate that is provided to customers for website security.

How to Contact Support

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

SiteLock Support

This article will explain how and when to contact SiteLock for support.

Support PIN

The Support PIN can be used to validate legacy customer accounts.

How to Manage AutoSSL

In some cases, you may need to manually enable your AutoSSL. This article will go over how to enable the AutoSSL setting. This article will explain how to do so or opt out of using AutoSSL.

Account Validation

When you call in for help with your account, the account must be validated before our support staff can assist.

WordPress - Theme Seller Support

When you purchase a theme subscription you get access to Seller Support, the Theme Seller’s support forum. From there you can contact the theme developer for help with general theme-related issues.

Glance: Sharing your Screen with Support

Glance is a screen sharing application tool that will allow support agents to view your screen in real-time so that we can better direct your actions to resolve complex issues.