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Welcome to SiteLock - An Introduction to Your SiteLock Account
This article is intended for customers who already have a SiteLock account. If you still don't have SiteLock, use the following link to learn how to signup so you can enjoy the benefits:
Jump to a Specific SiteLock Feature
- Navigating Your Dashboard
To begin using your SiteLock account, first log into your SiteLock account by going to http://sitelock.com/
You will find the "Login" link in the upper right corner of the SiteLock site.
Please enter your email and the password that was sent to you and click "Login".
Once you are logged in, the top red bar serves as your navigation menu for the site. The following sections will give you a brief overview of the six links at the top.
The dashboard is a centralized location for checking on the status of your domains and managing your SiteLock account. This is the page you first see when you log in, and you will use it the most.
This page will show you a list of websites which SiteLock is actively monitoring. You can also view the status of these domains as well as add new ones to your account.
This page will show you a list of users which you have created along with their login email and role. If you have not created any users will just see one user with the role of owner; this is you. You can add and remove users which gives them limited access to view the dashboard and open support tickets with SiteLock.
This page will allow you to change the security, email subscription, scan, and SiteLock SMART settings.
The Accounts page allows you to update account information for your company and billing.
The Support pages allow you to submit a ticket directly to SiteLock. Use this to ask any questions or report an issue to them.
The following sections will give you a brief overview of the five basic features of your dashboard.
The top section of your dashboard shows the account name and the verification statuses of your domain, phone number, and address.
The verification status of any of these three items will be indicated with either a caution sign, meaning that item is still not verified, and a check mark, meaning verification for this item is complete.
Verifying this information will allow SiteLock to ensure the best possible security of your account. The article Verifying Domain and Account Information will walk you through verifying your domain and information:
Security Scan Summary
The Security Scan Summary will provide you with a quick and easy rundown on your recent scans and their results. This will allow you to quickly see what has been done and pinpoint any issues with ease.
Trusted Seal Graph
The graph below the scan summary will provide you with a quick and easy rundown on how your seal is actually affecting your site's visitors. The more people who see your Trusted Seal will be directly related to the number of people who feel secure visiting your site. Over 70% of online customers look for a security seal before providing data to a website.
Messages and Alerts
The Message and Alerts section will display alerts and statuses for scans which have been performed. If you have your alerts turned on in the "Email Subscription" in the "Settings", then you will have already received all these alerts conveniently to your email.
Trusted Seal Code
This last section is where you can get the code of your Trusted Seal to display on your page. You can use the drop down menus to change the language, size and color of the seal. Once you have the preferred seal selected, click Save and then copy and paste the code into the footer of your website.
If you are having trouble, here are detailed instruction on how to install and use the Trusted Seal: SiteLock Trust Seal