This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

Whitescreen Error in Customers cPanel

In November 2014 Just Host announced that it will no longer be accepting new shared Reseller hosting signups. As part of that announcement, Just Host announced a partnership with ResellerClub wherein Just Host is recommending ResellerClub as the hosting partner of choice for Reseller hosting.

To learn more about this change please see: Reseller Hosting Services FAQ

Occasionally some of the needed files for the cPanel will become corrupted. There is a very easy fix to resolve the issue. This article will explain how to use the Maintenance plugin to resolve this issue.

Resolving Whitescreen Errors

  1. Log into your Reseller Control Panel
  2. Click the Reseller tab
  3. Click the WHM icon.
  4. Click Maintenance tools, located in the Plugins Section
  5. From the drop-down menu, select the account with the white screen.
  6. Check the Clean cPanel and Fix Ownership option.
  7. Click Perform Maintenance button.

Knowledgebase Article 70,727 views bookmark tags: error reseller whitescreen


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

Explanation as to where a reseller and their customers will login to access their sites
Knowledgebase Article 57,872 views tags: cpanel reseller whm

Useful links for accessing the reseller WHM, cPanel and Webmail
Knowledgebase Article 41,348 views tags: cpanel dedicated reseller

Creating a resold account causes the error "Sorry, a group for that username already exists."
Knowledgebase Article 55,812 views tags: error group reseller username whm

Related Help Content

Explanation of the cause of the warning and how to remove it.
Knowledgebase Article 45,150 views tags: reseller root

The Just Host cpanel theme will not work correctly on sub cpanels that are created through the WHM. This article will explain how to change the theme.
Knowledgebase Article 31,376 views tags: broken cpanel dedi dedicated reseller theme vps

A quick guide to using your Reseller account
Getting Started Article 116,615 views tags: reseller started whm

How to create a package on your Reseller account.
Getting Started Article 111,872 views tags: add hosting limit package reseller

Prices for Reseller Hosting and Reseller related addons
Knowledgebase Article 87,915 views tags: faq prices reseller

How to install the provided WildCard SSL on a reseller account
Knowledgebase Article 62,613 views tags: reseller ssl

How to install ClientExec or WHMCS on your Reseller account.
Knowledgebase Article 54,568 views tags: clientexec reseller whmcs

How to create a custom Reseller Login page
Knowledgebase Article 85,398 views tags: reseller

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.