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I cannot connect to my database locally or remotely, do I have the correct server, username and password?
Knowledgebase Article 335,667 views tags: connect disconnected hostname mysql user

Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.

This article will explain how to change or reset the password for a MySQL user.
Knowledgebase Article 155,876 views tags: change mysql password reset user