This site utilizes JavaScript to function correctly. Looks like it's disabled on your browser. Please enable it for your best experience.

For instructions on enabling JavaScript, click here

Skip to main content

Just Host Web Hosting Help

Setup Sitelock FTP

Overview

This article explains how to setup a SiteLock FTP account. You must first create an FTP account for SiteLock to use. Then give SiteLock the settings for the FTP Account.



Creating an FTP Account

These steps will explain how to create the FTP account for SiteLock.

  1. Under the hosting tab, click the FTP link.
  2. On the FTP Manager fill out the form to create a new FTP account.
    • Login: This will be the login used by SiteLock, please note it always includes @yourdomain.com at the end of the username.
    • Password: This will be the password used by SiteLock.
    • Directory: This will be the directory of the website you have setup for SiteLock. If it is your main site you can use public_html. If it is an addon domain you need to use the directory path to the addon domain.
    • Quota: You can leave this set to unlimited for SiteLock.
  3. After the Form is filled out click the Create FTP Account button.

Connecting SiteLock to the FTP Account

To connect SiteLock to the FTP account you need to go to your SiteLock dashboard and enter the FTP settings.

  1. Click the Addons tab at the top.
  2. Click on SiteLock
  3. On the SiteLock page click on View SiteLock Dashboard
  4. In the SiteLock Dashboard click on the Settings link on the left.
    Sitelock Settings link
    Sitelock Settings link
  5. Click on Download Settings.
    Sitelock Download Settings link
    Sitelock Download Settings link
  6. Enter the information for your FTP Account:
    • Method for File Transfers: FTP
    • FTP host address: ftp.yourdomain.com Example: If your domain was example.com you would use ftp.example.com.
    • (S)FTP Port Number: 21
    • Root Directory: Leave this empty.
    • User ID: The FTP username you created including the @domain.com ending.
    • Password: The password for the FTP account you created.
    • Select a speed for FTP file downloads: Leave this at the default.
    • Maximum Download Time: 90
    Sitelock FTP Settings
    Sitelock FTP Settings
  7. Click Submit.
Knowledgebase Article 54,641 views bookmark tags: ftp setup sitelock


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How to use use the FTP Account tool to create additional FTP Accounts. This is useful for granting FTP access to your account without giving anyone your cPanel password.
Video "How-to" Tutorial 876,404 views tags: account accounts cpanelutilities ftp login publish upload

This article explains how to publish your site through FTP on Dreamweaver 2014
Knowledgebase Article 47,161 views tags: cc dreamweaver ftp

I would like to use FileZilla how do I go about the setting it up and connecting to my site?
Knowledgebase Article 698,631 views tags: client configure file filezilla ftp party set settings setup zilla

Related Help Content

This article is an introduction to SiteLock
Knowledgebase Article 84,976 views tags: sitelock

This article will explain the process of verifying a domain and account information for a SiteLock account.
Knowledgebase Article 83,510 views tags: security sitelock

This article will explain how and when to contact SiteLock for support.
Knowledgebase Article 69,424 views tags: security sitelock

This article will explain the benefits of SiteLock for small businesses.
Knowledgebase Article 56,902 views tags: sitelock

This article will explain what to do when SiteLock finds a vulnerability.
Knowledgebase Article 35,354 views tags: sitelock

This article will explain the process for uploading an SSL Certificate to SiteLock's dasboard. The steps for accessing the SSL Manager may vary depending on which user interface your account uses.
Knowledgebase Article 8,430 views tags: bundle ca certificates security sitelock ssl

This article will explain how to order SiteLock
Knowledgebase Article 67,671 views tags: security sitelock

This article will explain how to install the SiteLock Trust Seal.
Knowledgebase Article 81,658 views tags: sitelock

** Google ad credits are only available to customers in the United States, Canada, and the United Kingdom at this time.

¹ VAT (Value Added Tax) is not included in our advertised price and will be charged separately and itemized on invoices and billing information. Standard VAT rates based on EU Member State regulations may apply. Learn more.