Just Host Web Hosting Help

Managing Backups with SFTP

There are a few options when wanting to download or delete the server backups on a VPS or Dedicated Server. The first will be how to manage it with SFTP. First you'll need an FTP client. In this article we will use Filezilla. Please note that while the screenshots shown are from a Mac, Filezilla works with most operating systems.

To download Filezilla, please see: http://filezilla-project.org

In order to use SFTP you'll need to set a root password and know your server IP.

To get started, open Filezilla.

Go to File in the top left, and select Site Manager

Filezilla - Site Manager

Now click New Site.  You'll need to enter the follow information:

  • Host: Your Server IP
  • Protocol: SFTP
  • Logon Type: Normal
  • Username: root
  • Password: your root password
Filezilla Main Window

Once you have entered the information, click Connect.

When you connect you will likely be prompted to accent the host key.  Click OK and proceed.

Once connected you will be taken to /root which is the root users directory, but you can't do much in there, so go up a directory.

Filezilla Main Window

Now that your at / you can navigate to the backup directory and then the cpbackup directory.

If you are using Legacy Backup (the default backup manager) you'll want to go to /backup/cpbackup, however if you are using Backup Configuration then you'll want to go to /backup

Filezilla Main Window

In the /backup/cpbackup directory you will find a daily, weekly, and monthly directory. Depending on which backups you have running, you'll want to go to directory for them.  By default daily and monthly backups are running.  So if you want to modify your daily backup you'd go to the daily directory.

Filezilla Main Window

The file you want to get will be username.tar.gz,  username would be the account's Username.  Once you've there, you can drag and drop the file to where you want to download it.  Or you can delete it if that is your purpose for coming here.

Filezilla Main Window

At this point it is strongly recommend downloading anything before you delete it.  Deleting any of your files is a bad idea unless you know what it is, you have got a backup, or you are 100% sure you don't need it.

Knowledgebase Article 50,629 views bookmark tags: sftp vps


Was this resource helpful?

Did this resolve your issue?


Please add any other comments or suggestions about this content:





Recommended Help Content

How do I use a secure FTP connection?
Knowledgebase Article 213,423 views tags: ftp secure sftp shell ssh

How often do you backup my site? When do automated backups take place?
Knowledgebase Article 152,393 views tags: automated backup backups

How to manage your backups using Site Backup and Restore
Knowledgebase Article 111,468 views tags: backup restore

Related Help Content

What is the Just Host backup policy? What kinds of backups are available?
Knowledgebase Article 163,990 views tags: accounts back backup backups copy expired policy restore storage

There are a large number of emails or spam that need to be deleted from an email account.
Knowledgebase Article 142,950 views tags: delete email emails empty inbox spam trash

Among the various free FTP programs available to download on the internet for Mac OSX, Windows, or Linux, we recommend Filezilla. It can be downloaded free of charge from http://www.filezilla-project
Getting Started Article 484,118 views tags: ftp manager server site username

Why would a File System Rebuild need to occur?
Knowledgebase Article 93,825 views tags: maintenance server

This article will instruct you on managing files within the FTP client, CuteFTP.
Knowledgebase Article 27,112 views tags: ftp sftp

The server is under a DDoS attack, what should I do?
Knowledgebase Article 104,351 views tags: ddos maintenance server

This article explains how to download a copy of your SSL certificate.
Knowledgebase Article 91,110 views tags: certificate move ssl

To help with installing an SSL certificate for an account on a dedicated server through the WHM
Knowledgebase Article 132,669 views tags: assign dedicated server ssl whm