The Identification PIN is only used for validating an account with our Support team. This article will explain what can be done with PIN Validation and how to set it up.
While this feature is not currently available for Bluerock accounts, Legacy customers may still use this option.
What is PIN Validation
The PIN is an optional form of validation; it is equal in authority to the main password in most ways, but CANNOT be used for an email change. It is intended to keep sensitive credentials (like the password) private. The PIN can only be created, updated, or accessed by the user with the main password.
What can I do with PIN Validation?
- Make changes and process payments
- Receive account-specific information and support
The PIN is only used during interactions with a customer support representative, it cannot be used to log in to the account.
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When you call in for help with your account, the account must be validated before our support staff can assist.
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Please have your account name, domain name, and primary email address handy when contacting support so we can assist you quickly. Need help? This article will explain how to prepare for and contact support.
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